As Eternate, we are happy to accompany you in creating joyful memories. We consider every step, so your Eternate experience will always be care-free. That’s why we offer fast and free shipment worldwide. If for some reason you are not completely satisfied with your purchase, we also offer complementary returns and exchanges.

Standard shipping

Our fast and free shipping, both ways.

You can find a list of our standard delivery times after shipment below:

  • U.S. domestic orders: 2-3 business days
  • Europe: 2-3 business days
  • Canada: 3-4 business days
  • Australia and rest of the world: 4-5 business days

Expedited shipping

Last minute surprise? A gift to self? Decided to pop the question? We know that sometimes you need your Eternate jewelry to arrive faster. Therefore, where available, we also offer an expedited shipping option.
Please note that unlike our standard free shipment, this option comes at an extra fee, which is non-refundable in case of returns or exchanges. To learn more about this option, please contact us at by email and we will get back to you very soon.

Change of address

Sometimes plans change. If you need to change the delivery address for your purchase, please make sure to let us know as soon as possible at Please note that we cannot accept changes of address, once your package is shipped.

CO2 Neutral shipping

Our social and environmental commitment goes beyond conflict-free diamonds, recycled gold and responsible packaging. We are always searching for and coming up with new ways of reducing our carbon footprint and investing in our future. Therefore, we team with DHL Go Green to deliver your custom jewelry safe, fast and responsibly.