Jewelry Care

As Eternate, we craft our fine jewelry pieces with meticulous care and to the highest standards of quality so that they can accompany your memories for a lifetime and beyond. When it comes to keeping them as shiny and pristine as the day you receive them though, the responsibility becomes shared between you and us.

Here are five simple tips for caring for your fine Eternate jewelry:

  • Take your jewelry off if you are going to be involved in an activity which could scratch or damage it, such as contact sports, cleaning, cooking.
  • Keep your jewelry away from chemicals, especially chlorine.
  • Don’t bathe or go to bed with your jewelry on.
  • Store your pieces of jewelry separately, in a lined box, with chains and necklaces fastened to avoid tangling.
  • Keep your jewelry clean.

How often should my jewelry be cleaned?

We recommend our customers have their jewelry cleaned every six months or at least once a year for items worn regularly.

How to clean fine jewelry?

We recommend our customers visit their local professional jeweler every six months for a safe, quality cleaning. Proper procedures for different types of jewelry will be best handled at professional hands.

However, if you want to clean your jewelry at home, following these simple recommendations will be enough:

  • Let your jewelry sit in warm water mixed with regular dish soap for five minutes.
  • Then use a new, clean, soft brush to gently stroke away any built-up.
  • After brushing, rinse with warm water and air dry or wipe your jewelry with a soft fabric.

All Eternate jewelry is made of gold, so avoid chlorine, detergent, toothpaste, or any substances other than dish soap to protect your jewelry from tarnish. Strong chemicals like bleach can discolor precious metals, and abrasives like toothpaste and baking soda can scratch soft metals.

Does my jewelry need polishing?

Shine finish jewelry will require polishing quicker than matt, ice-matt, or other finishes. Regularly used jewelry can be polished once a year to keep the look and the shine. If your jewelry is plated, replating will be required after polishing. Only a professional jeweler can handle polishing and replating.

What’s the difference between jewelry cleaning and jewelry polishing?

Both cleaning and polishing methods are meant to help maintain your pieces shiny and clean.

With daily wear, pieces of jewelry get stained and tarnished easily. Cleaning is the process of removing any dirt or grease (like skin oils or body lotions) from your jewelry pieces. You can clean your jewelry at home every six months to ensure correct maintenance.

Alternatively, there are also professional cleaning systems, like ultrasonic cleaning. This method is highly recommended for cleaning diamonds and precious metals, as these items are very delicate and have a natural tendency to attract grease. Ultrasonic cleaning uses vibration and shakes the piece until every foreign material is out, avoiding scratch or damage. This cleaning method is the best and safest for your delicate jewelry pieces when carried out by experts.

Polishing is a much more thorough technique to clean your jewelry that will make your jewelry look brand new. This method uses a polishing wheel to remove any dirt without scratching your piece, restoring its original brilliant shine. For correct and proper treatment, this method should only be done by experts.