Returns, Exchanges & Repairs

We’re glad to help with your piece. We accept returns of unworn, undamaged items in line with our return policy. View our return policy

How can we help?

Which pieces?

Please select the piece or pieces you’d like to include in your request.

Not your order? Please check your Order ID, or send us a message and we’ll help you find it.

A quick note on condition

Our black string tag is how we confirm a piece hasn’t been worn, so it can be passed on to its next owner with confidence. Please let us know the condition of the tag on your selected piece(s).

Please choose an option to continue.

What brings you here?

Please choose the reason that best fits your selected piece(s).

What does your piece need?

Help with something else

Please tell us what’s happened, with as much detail and as many photos as you can — and do let us know what outcome you’d like. Our team will look into it and come back to you as soon as possible.

Review your request

Here’s everything we have. Please add any further details you’d like us to know.